Shipping Policy
General
Great Deals Webstore, GDWstore, or GDW are all the some company and not three separate companies, websites, domain name, or web stores. We reserve the right to use Great Deals Webstore, GDWstore, or GDW interchangeable at any time at our discretion
- Throughout this policy, the terms “we, us, and ourselves refer to Great Deals Webstore, GDWstore, GDW
- The terms “our affiliates” refers to the many “Manufacturers, Fulfillment Companies, Warehouses, Venders, or Suppliers” that GDWstore works with to provide the merchandise you see in the store
- The words “You, Customer, Purchaser, Receiver, Buyer, or Client” refer to you, when you are in the store looking around or buying items
- The words “Merchandise, Products, Item, or Items” refers to the things that are in the store for sale to the public
- The words “Shipper, Service Carrier, Oversized Shippers, Freightliners, or Trucking Service” refers to the companies that transport the merchandise to its final destination from its starting location
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return of merchandise for a replacements, refund, or exchange. When you first get your package, please inspect your order immediately upon arrival. Do not dispose of the box or any packaging materials, this also includes the original manufacturer packaging material, until you have inspected your order and are completely satisfied with the merchandise that you have purchase from GDWstore.
Access to and use of GDWstore and the products that are available through the Website will be subject to all of the terms in all these policies. Access to this Webstore is on a temporary basis. By using the services, you are agreeing to all of the terms in all of the policies relating to this webstore. You should check back on all of our polities on a regular basis to take notice of any changes we may have made to the policies. GDWstore reserves the right to update this policy at any time. We reserve the right to withdraw or amend these policies without notice. We will not be liable for any reasons if this Website is unavailable at any time. From time to time, we may restrict access to some parts or the entire Website for upgrades, upload, update, maintenance, etc. GDWstore register domain name is https://greatdealswebstore.net, which is registered through iPage.com at: https://ipage.com and the store is powered by https://shopify.com. You can find the store at https://great-deals-webstore.myshopify.com, and GDW is a privately owned company.
Access to and use of GDWstore and the products that are available through the Website will be subject to all of the terms in all these policies. Access to this Webstore is on a temporary basis. By using the services, you are agreeing to all of the terms in all of the policies relating to this webstore. You should check back on all of our polities on a regular basis to take notice of any changes we may have made to the policies. GDWstore reserves the right to update this policy at any time. We reserve the right to withdraw or amend these policies without notice. We will not be liable for any reasons if this Website is unavailable at any time. From time to time, we may restrict access to some parts or the entire Website for upgrades, upload, update, maintenance, etc. GDWstore register domain name is https://greatdealswebstore.net, which is registered through iPage.com at: https://ipage.com and the store is powered by https://shopify.com. You can find the store at https://great-deals-webstore.myshopify.com, and GDW is a privately owned company.
Information
This policy will provide you with information about shipping services or carriers, shipping cost, shipping insurance and other useful shipping information. Shipping cost, fees, postage, handling charges, etc. are terms used by shipping service like USPS, UPS, FedEx, DHL, Oversized Carrier, Freightliners, Trucking firms and independent truckers two defined their charges for transporting goods around the country. Merchandise sold in GDWstore use these third-party carriers to get your merchandise to your location. Because they are in depended from GDWstore and our affiliates they are considered as third party and will be called third-party shipping carrier or services in this policy. First party is GDWstore, second- party is our affiliates. We have no control over the third-party shipping carrier or services prices. The third-party shipping service or carrier set their own prices for shipping packages, which is, based on size, weight, and destination of the package. In addition, which third-party shipping service or carrier that is being used, will affect the price for shipping packages. When GDWstore and our affiliates are shipping merchandise out, we will contact thethird-party shipping service or carrier with the lowest shipping rate for you merchandise. The third-party shipping service or carriers work together to move package and in most case the carrier that dose the final deliver of package to your door is one of these carriers USPS, UPS, FedEx, or DHL. In most case, USPS has the lows rate and goes to every business, and home in America. When GDWstore places an order to our affiliates we do not know which third-party shipping service or carrier is going to be used until GDWstore gets a tracking number, which can take from 24 hours to seven days in sometimes and times no tracking number is given. GDWstore does not have to provide a tracking number to our customers; however, GDWstore does provide a tracking number to our customers so you can track your package. If you do not get a tracking number for your package, it is because we did not get a tracking number from the supplier. GDWstore does not accept C.O.D’s and we try very hard to prevent C.O.D’s to our customers, but sometimes it may happen. You pay shipping cost at the time you checkout and pay for your merchandise. At that time the shipping rate is lock in, cannot, and should not change.
Tracking Information and Numbers
Sometime multiple third-party shipping service or carriers are used. In cases, where multiple third-party shipping service or carriers are used to ship the merchandise to its destination, there may not be a tracking numbers or tracking information to give to the you. Sometimes the customer may get two or more tracking numbers. This can happen if more than one third-party shipping service or carrier is used or it could be the customer bought more than one item in the store and they are coming from more than one location. GDWstore asks for your full name, phone number with area code, correct destination address, and email address so if there is a problem with the shipment we can contact and let you know that there is a problem. Once deliver is complete, this information is not need no more and is deleted. Some of the third-party shipping service or carrier may contact you to setup a delivery time, or inform you than a shipment is go to be delivery or has been delivered.
Shipping Insurance
When GDWstore or our affiliates are shipping merchandise out, there will be shipping insurance on the merchandise to cover the cost of the merchandise in case it is lost, damage, stolen, or broken in transit. If the merchandise is lost, damage, stolen, or broken in transit from GDWstore or our affiliates, to the customer’s location, it is GDWstore or our affiliate’s reasonability to file a damage claim with the third-party shipping service or carrier to recover the merchandise’s value, and the shipping cost. If the customer is returning merchandise, then the customer should buy shipping insurance when returning the merchandise. Then if the merchandise is lost, damage, stolen, or broken in transit the customer will be reimbursed for the merchandise’s value, and the shipping cast. It is also the customers reasonability to file a damage claim with the third-party shipping service or carrier. Most third-party shipping service or carriers have a minimum amount of shipping insurance on package, which is about $50.00 to $100.00. Check with the third-party shipping service or carrier to see if it is enough to cover the value of the package’s content, if not then the customer will need to buy more insurant to cover the value of the package’s content. GDWstore or our affiliates will not take reasonability of the returning merchandise until the third-party shipping service or carrier has delivered the merchandise to GDWstore’s location or our affiliate’s location. GDWstore, or our affiliates will not approve or issue a refund, exchange, or replacement until we have received the merchandise at GDWstore’s location or our affiliate’s location in the same condition when it was sent.
Shipments to Alaska, Hawaii, US Territories and APO/FPO
USPS Ground shipping will be used by default unless the customer requests another form of shipping for their merchandise. These third-party shipping service or carriers (UPS, FedEx, and DHL) also use ground-shipping services. If another form of shipping is preferred, other than the default it must be chosen at the time you checkout there is a list third-party shipping carrier or services that are provides if the third-party shipping carrier or services is not on the list contact GDWstore at: gdwstore@yahoo.com. If there is no other third-party shipping carrier or services are chosen then it will be shipped by default ground shipping. We reserve the right to ship the order by the most cost effective method when choosing ground shipping. Remember: UPS, FedEx, or DHL do not ship to PO Boxes in the lower 48 states. Choose USPS (if available) If you have a P.O.box in the lower 48 state and want to buy an item that has the red note about shipping to P.O. Box you can use a family members street address as the ship to location, or a friend’s location address or some other address of someone you trues.
Ground Shipping
USPS Ground shipping will be used by default unless the customer requests another form of shipping for their merchandise. These shipping service or carriers (UPS, FedEx, and DHL) also use ground-shipping services. If another form of shipping is preferred, it must be stated on the checkout page in the comment box at the bottom of the page where it says, “Add a note to your order” to make a request on which services you prefers. If there is no note, add to the comment box (about shipping) then it will be shipped by default ground shipping. We reserve the right to ship the order by the most cost effective method when choosing ground shipping. Remember: UPS, FedEx, or DHL do not ship to PO Boxes in the lower 48 states. Choose USPS (if available) If you have a P.O.box in the lower 48 state and want to buy an item that has the red note that states they do not ship to P.O. Box you can use a family members street address as the ship to location, or a friend’s location address or some other address of someone you trues.
Free Shipping
Free shipping only applies to ground shipping. Some merchandise may be marked as “Free Shipping” in GDWstore and/or our sub-stores. Any merchandise that is marked with “Free Shipping” the customer will not be charged for shipping anywhere in the lower 48 states. Free shipping does not apply to Canada, Alaska, Hawaii, Mexico, or U.S. Territories. If the customer is returning the merchandise for a replacement of the same product then the customer will not pay the returning shipping cost to return the merchandise back to GDWstore or our affiliates and the new replacement will be shipped to the customer at no cost. (This is a onetime, on the first round shipping) If the merchandise is being exchange for a different product that also has free shipping then the customer will not pay the shipping charges. If the customer is returning the merchandise for a diffident product that does not have free shipping then the customer will be charge a shipping rate. Free shipping is applied to the product not to the page, not the category, and not for all of the merchandise in GDWstore’s stores. Any other form of shipping, the merchandise, to the customer will incur an additional shipping charge. (Read, “Expedited or Speedy Delivery” below) The customer is responsible for any extra shipping cost when sending or returning merchandise, when the customer wants to use Speedy Delivery services or Expedited service. Flat Rate
On many small items, GDWstore or our affiliates may use the flat rate shipping service option for shipments to anywhere in the lower 48 states. The four shipping carriers mentioned in this police all have some kind of special package shipping rate service like USPS flat rate boxes. The flat rate only applies to outbound merchandise from GDWstore or our affiliates not for returns from the customer to GDWstore or our affiliates. If the customer wants to return merchandise and wants to pay the special package rate shipping charge, this is the customer choose. This special package rate applies only to ground shipping. If the customer chooses to use Expedited or Speedy Delivery, read the section about “Expedited or Speedy Delivery.” Please note that special package rate shipping cannot be used when shipping to Canada, Alaska, Hawaii, or US Territories.
Expedited or Speedy Delivery
When choosing to use Expedited or Speedy Delivery option like (Next Day, 2nd
Day, or 3 Day) from any of the four shipping services or carriers mentioned in this policy, check with these third-party services or carriers to see if they deliver to the destination address. (Not all of these shippers cover the whole U.S.) Merchandise that is stated “Free Shipping” on the description page of that product; the free shipping only applies to ground shipments not air, overseas, expedited, or speedy delivery. If the customer prefers different shipping method, other than the “Free Shipping Ground” option, then free shipping does not applied to the order. Expedited or Speedy Delivery order most be in by 3 p.m. in the time zone of the customer’s location for Next Day, 2 Days, or 3 Day delivery options and if the order is placed after 3:00pm then another day will be add in most cases. There is no deliveries on Saturdays, Sundays, or major holidays for some of the four carriers mentioned in this Policy. Check with the carrier first before using these services. Keep this in mind, before paying the extra charge for “Next Day, 2nd Day, or 3 Day” deliver service, any orders placed on Friday, Saturday or Sundays or over a major holiday may take longer than the desirable timeline. (Example: an order is placed on Friday at 3:01p.m. for Next Day delivery and the carrier does not deliver on weekends you will not get the package overnight it will be sent on the next business day which would be Monday which would mean it is a three day delivery.) GDWstore or our affiliates are not responsible for delivery delays caused by the third-party shipping service or carriers. Actual delivery times are subject to changes at any time by the third-party service or carriers without any notice
Oversized/ Overweight Shipments
If the customer refused to accept the merchandise that the customer order, the customer will be charged a 20% handling fee for not accepting the package plus any returning shipping charges or fees, even if it was free shipping to the customer. In addition, shipping charges are not refundable on refused orders. Packages returned to GDWstore or our affiliates by the third-party service or carrier for insufficient address, incorrect address, and inability to deliver, or for any other undeliverable reason that is not the fault of GDWstore or our affiliates, or the third-party service or carrier, the customer will be charge a handling fee, a restock fee and any shipping charges. Shipping charges are not refundable on orders returned by the third-party service or carrier that is collect on delivery. (COD’s) The customer will be charge for all shipping cost to and from GDWstore’s location or our affiliate’s locations. If undeliverable merchandise is returned and there is no contact from the customer about the undeliverable merchandise the merchandise will be at the discretion of the third-party serves or carrier, GDWstore, or our affiliates which ever has the shipment what is to be done with it.
Undeliverable Merchandise
If the customer refused to accept the merchandise that the customer order, the customer will be charged a 20% handling fee for not accepting the package plus any returning shipping charges or fees, even if it was free shipping. In addition, shipping charges are not refundable on refused orders or any orders. Packages returned to GDWstore or our affiliates by the carrier for insufficient address, incorrect address, and inability to deliver, or for any other undeliverable reason that is not the fault of GDWstore or our affiliates, or the shipping service or carrier, the customer will be charge a handling fee, a restock fee and any shipping charges. Shipping charges are not refundable on orders returned by the shipping service or carrier requesting collect on delivery. (COD’s) The customer will be charge for all shipping cost to and from GDWstore’s location or our affiliate’s locations. If undeliverable merchandise is returned and there is no contact from the customer or there is a request from the customer for a refund without accepting the merchandise there will be a 20% to 30% restocking fee along with the 20% handling fee, plus any shipping charges, fees, or other charges that was needed for transporting the undeliverable merchandise.
USPS Information
United States Postal Service or known as USPS – is the oldest and most commonly used carrier in the United States. USPS is an independent agency and not part of the United States government. USPS is responsible for providing postal service to all address and P.O. Box’s in the United States and this includes the US Territories, which are Puerto Rico, US Virgin Islands, Guam Islands, Mariana Islands, and the Canal Zone. The heaviest weight that USPS will handle is 70 lbs. per package. The ground delivery timeline is from 5 to 15 business days for shipments in the lower 48 states. However, ground service timeline is not a guaranteed that the package will be delivered in 5 to 15 business days. Appointment delivery by a certain date and/or time is not available, no deliveries to alternate location or address. In most case, they will provide tracking information. The core function of the USPS is to provide secure, reliable, affordable delivery of mail and packages to every address in America and its territories, and military installations worldwide.
If you need more information, about USPS you can find it at: https://usps.com/ Operating hours are: Mon.-Fri. 8:30am - 5:00pm, Sat.- Sun. Closed, However there is Saturday mail delivery in most areas.
UPS Information
United Parcel Service or known as UPS – is the second olds deliver service in the United States and is a Global and domestic delivery service, which works with the USPS to deliver packages. UPS provide faster service along with insurance and detailed tracking. There is a wait time, up to two business days before getting tracking information from this carrier. Some packages UPS will only deliver to the receiver’s town or city then USPS dose the final address delivery. They do have Saturday deliveries. UPS will not deliver to PO boxes. The maximum weight that UPS will handle is 100 lbs. Any package that is between 100 – 150 lbs. may or may not be transport by UPS. Anything over 150 lbs. UPS will use an Oversized Shippers, Freightliners, or Trucking service. In most cases, ground shipments will take about, 5 to 15 business days. UPS does have appointment deliveries for deliver day and/or time; they will deliver to alternate location or address. Packages weighing 10 lbs. or less, shipped through UPS, UPS may use the USPS to deliver the package to its final address destination. UPS does not include the pickup day, weekend, or holidays when calculating the time in transit. (Keep this in mind, if using the Expedited or Speedy Delivery) Allow two business days to receive tracking information via email.
If you need more information, you can go to https://ups.com Operating hours are: Mon – Fri. 7:30am - 6:00pm, Sat. 9:00am - 3:00pm, Sun. Closed
FedXe Information
Federal Express or known as FedXe – is the fourth olds company and is a Global and domestic deliver service. FedXe delivers packages to over 200 countries and territories. FedXe work with the USPS to deliver packages, in some cases FedXe may only deliver to the receiver’s town, or city then FedXe will use USPS for the final address delivery. FedEx does offer appointment delivers for specific days and/or time. FedXe delivery timeline is 1–5 business days within the lower 48 states and 3–7 business days to Alaska and Hawaii. The maximum weight that FedXe will carrier is 70 lbs. per package and anything over the 70 lbs. FedXe will use an Oversized Shippers, Freightliner, or Trucking service for these packages. There is no delivers on Sunday or major Holidays. FedEx offer delivery to every address in the lower 48 states. Tracking information will be sent to the customer (if one is provided) which will give the status of the package that is being shipped. FedXe offers three delivery options for the customers convenience which is Regular delivery which is anytime within FedEx’s normal operating hours, Evening Home Delivery which is provide between the hours of 5:00pm-8:00pm Tuesday to Saturday, and Appointment Home Delivery which is between Tuesday–Saturday, from 9:00am-8:00pm.
FedXe Information
Federal Express or known as FedXe – is the fourth olds company and is a Global and domestic deliver service. FedXe delivers packages to over 200 countries and territories. FedXe work with the USPS to deliver packages, in some cases FedXe may only deliver to the receiver’s town, or city then FedXe will use USPS for the final address delivery. FedEx does offer appointment delivers for specific days and/or time. FedXe delivery timeline is 1–5 business days within the lower 48 states and 3–7 business days to Alaska and Hawaii. The maximum weight that FedXe will carrier is 70 lbs. per package and anything over the 70 lbs. FedXe will use an Oversized Shippers, Freightliner, or Trucking service for these packages. There is no delivers on Sunday or major Holidays. FedEx offer delivery to every address in the lower 48 states. Tracking information will be sent to the customer (if one is provided) which will give the status of the package that is being shipped. FedXe offers three delivery options for the customers convenience which is Regular delivery which is anytime within FedEx’s normal operating hours, Evening Home Delivery which is provide between the hours of 5:00pm-8:00pm Tuesday to Saturday, and Appointment Home Delivery which is between Tuesday–Saturday, from 9:00am-8:00pm.
If you need more information, you can go to http://fedex.com/us/ Operating hours are: Mon.– Fri. 7:30am – 9:00pm, Sat. 8:00am – 6:00pm, Sun. 12:00pm – 6:00pm
DHL Information and Shipping Rates
DHL Express or known as DHL – is primarily a Global shipping service however, DHL does do some domestic delivers in a few locations in the nation. DHL services over 200 countries and territories. If shipping within the U.S. with DHL domestic shipping, they offer fast, dependable deliveries and returns. DHL protection plane will coverage packages up to $100 in value per package, which will protect against lost, damage, stolen, or broken merchandise while the package is in transit. DHL also work with the USPS to deliver packages to the final address locations. sometimes DHL will only deliver to the receiver’s town, or city. Then DHL will turn the package over to USPS for final delivery to the receiver’s DHL reserves the right to, re-weigh, and re-measured all packages to confirm that the calculation for that package is correct. DHL reserves these rights for two main reasons: (1)- DHL does mostly Global shipping in which weight is a critical factor for air shipments going oversea, and (2)- Because DHL is mostly an Global carrier they also reserve the right to open and inspect packages without notice for safety, security, customs, or other regulatory reasons. DHL will not deliver to PO boxes. The maximum weight that DHL will handle is 150 lbs. anything over the 150lbs. DHL will use an Oversized Shippers, Freightliners, or Trucking service. This carrier will deliver to central receiving area in Alaska, Hawaii, US Territories, and APO/FPO addresses however; the package must have a U.S. area code. DHL may deliver to the receiver’s address that is provided but not necessarily to the named receiver personally. If a delivery was missed, the receiver will be offered alternative delivery options such as redeliver to the same address, delivery on another day, no signature required delivery, have the package delivered to another location, or picked-up at a DHL area location.
If you need more information, you can go to http://dhl-usa.com/ Operating hours are: Mon. – Fri. 8:00am – 9:00pm (ET) Sat. – Sun. Closed.
Contact Information
Great Deals Webstore
Coeur d’ Alene, Idaho 83815
Office Hours: M-F 9:00a.m to 4:00p.m.PST
Office Closed on weekends and Major Holidays
Customer Servace Email Address: gdwstore@yahoo.com
Website address: https://great-deals-webstore.myshopify.com
Last Update Dec. 15, 2022