Pinterest Shipping Policy – Great Deals Webstore

Shipping Policy

General

     Great Deals Webstore, GDWstore, or GDW are all the some company and not three separate companies, websites, domain name, or web stores. We reserve the right to use Great Deals Webstore, GDWstore, or GDW interchangeable at any time at our discretion
    1. Throughout this policy, the terms “we, us, and ourselves refer to Great Deals Webstore, GDWstore, GDW
    2. The terms “our affiliates” refers to the many “Manufacturers, Fulfillment Companies, Warehouses, Venders, or Suppliers” that GDWstore works with to provide the merchandise you see in the store
    3. The words “You, Customer, Purchaser, Receiver, Buyer, or Client” refer to you, when you are in the store looking around or buying items
    4. The words “Merchandise, Products, Item, or Items” refers to the things that are in the store for sale to the public
    5. The words “Shipper, Service, Carrier, Oversized Shippers, Freightliners, or Trucking Service” refers to the companies that transport the merchandise to its final destination from its starting location
           Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return of merchandise for a replacements, refund, or exchange. When you first get your package, please inspect your order immediately upon arrival. Do not dispose of the box or any packaging materials, this also includes the original manufacturer packaging material, until you have inspected your order and are completely satisfied with the merchandise that you have purchase from GDWstore.
            Access to and use of GDWstore and the products that are available through the Website will be subject to all of the terms in all policies. Access to this Website is on a temporary basis. By using the services, you are agreeing to all of the terms in all of the policies relating to this webstore and websites. You should check back on all of the polities on a regular basis to take notice of any changes we may have made to the policies. GDWstore reserves the right to update this policy at any time. We reserve the right to withdraw or amend these policies without notice. We will not be liable for any reasons if this Website is unavailable at any time. From time to time, we may restrict access to some parts or the entire Website for upgrades, upload, update, maintenance, etc. GDWstore register domain name is http://www.greatdealswebstore.net, which is registered through iPage.com at: http://www.ipage.com and the store is powered by http://www.shopify.com. You can find the store at https://www.great-deals-webstore.myshopify.com, and GDW is a privately owned company.  

      Information

           This policy will provide you with information about shipping services or carriers, shipping cost, shipping insurance and other useful shipping information. Shipping cost, fees, postage, handling charges, etc. is charges, that are through a third-party shipping services or carrier. Do to the fact that shipping goes through a third-party service or carrier GDWstore or our affiliates have no control over their prices. The third-party shipping service or carrier set their own prices for shipping packages, which is, based on size, weight, and destination of the package. In addition, which shipping service or carrier that is used, will also affect the price for shipping packages. When GDWstore and our affiliates are shipping merchandise out, we will contact the shipping service or carrier with the lowest shipping rate for the merchandise that the customer has purchase. When returning merchandise, the shipping cost is the customer responsibility and not GDWstore or our affiliates. (There are some exceptions, see below)  We are not responsible for any shipment delays. We will not accept C.O.D.’s on returned shipments. The shipping times and shipping rates provided below are Only Estimates. GDWstore or our affiliates will not take responsibility for returning merchandise until the shipping service or carrier has delivered the merchandise to GDWstore’s location or our affiliate’s location. Please note that not all of our products can be ship through USPS, UPS, FedEx, or DHL the heavier merchandise (100lbs. or over in most case) will be shipped through an Oversized Shippers, Freightliners, or Trucking Service’s. Whichever shipping methods is used, the shipping service or carrier will require the following information; customer’s full name and address, phone number with area code, correct destination address, and email address.

      Tracking Information and Numbers

           Sometime multiple shipping service or carriers are used. In cases, where multiple shipping service or carriers are used to ship the merchandise to its destination, there may not be a tracking numbers or tracking information to give to customer. However, if this information is being provide they will need the customer’s full name, phone number with area code, correct destination address, and email address so the shipment will be completed within the desired timeline. Not providing the correct information or providing false information may result in incompletion of the deliver. Any shipment returned to GDWstore or our affiliates, the customer will pay for any additional cost that was needed for the returned shipment. Most of the time most of the shipping services or carrier will try to contact the customer by phone or email to try to setup a delivery time, or inform the customer of a delivery, or inform the customer of a missed delivery,  and/or other information that maybe needed to complete the deliver. There are no guarantees that these shipping services or carriers will contact the customer before the delivery.

      Shipping Insurance

           When GDWstore or our affiliates are shipping merchandise out there will be shipping insurance on the merchandise in case the merchandise is lost, damage, stolen, or broken in transit from GDWstore’s location or our affiliate’s locations. This is so we will not take a loss for the merchandise that was lost, damage, stolen, or broken in transit. If the merchandise is lost, damage, stolen, or broken in transit from GDWstore or our affiliates, to the customer’s location, it is GDWstore or our affiliate’s reasonability to file a claim with the shipping service or carrier to recover the lost, damage, stolen or broken merchandise’s value, and the shipping cost. If the customer is returning merchandise, then the customer should buy shipping insurance when returning the merchandise. Then if the merchandise is lost, damage, stolen, or broken in transit the customer will be reimbursed for the lost, damage, stolen or broken merchandise’s value, and the shipping cast by the shipping services or carrier’s insurance policy. GDWstore, or our affiliates will not approve or issue a refund, exchange, or replacement until we have received the merchandise at GDWstore’s location or our affiliate’s location in the same condition it was sent. GDWstore or our affiliates will not take reasonability of the merchandise until the shipping service or carrier has delivered the merchandise to GDWstore’s location or our affiliate’s location. Most shipping service or carrier automatable have the minimum amount of shipping insurance on package, which is about $100.00, check with the shipper to see if it is enough to cover the value of the package’s content, if not then the customer will need to buy more insurant to cover the value of the package’s content.

      Shipments to Alaska, Hawaii, US Territories and APO/FPO

            To ship to Alaska, Hawaii, US Territories and Army/Air Post Office (APO) or Fleet Post Office (FPO) the addresses must have a U.S. ZIP CODE. There will be additional shipping charges that will apply to these locations and delivery time will take longer to these locations. The US Territories are Puerto Rico, US Virgin Islands, Guam Islands, Mariana Islands, and the Canal Zone. Delivery times vary, especially to military addresses, which can take up to thirty days for delivery, however normally the delivery time is from 5-14 business days. The shipping cost for these locations will be calculated on case-by-cases bases using GDWstore’s location or our affiliate’s location, zip code. Please note that not all of our products can be shipped though USPS, UPS, FedEx or DHL. We do not ship to P.O. boxes in the lower 48 states. However, we do ship to central locations P.O. boxes for Alaska, Hawaii, U.S. Territories, and to APO/FPO addresses. Any extensions that were mention in this policy will apply to these locations as well. There may be other shipping options and delivery time provided at the time of checkout, or the customer can request a special delivery services and/or deliver times by using the “Add a note to your order” at the bottom of the checkout page.

      Ground Shipping

           Ground shipping will be used by default unless the customer requests another form of shipping for their merchandise. These shipping service or carriers (USPS UPS, FedEx, and DHL) also use ground shipping by default. If another form of shipping is preferred, it must be stated on the checkout page in the comment box at the bottom of the page where it says, “Add a note to your order” to make a request on which services the customer prefers. If there is no note, add to the comment box (about shipping) then it will be shipped by default ground shipment. We reserve the right to ship the order by the most cost effective method when choosing ground shipping. Remember: UPS, FedEx, or DHL do not ship to PO Boxes in the lower 48 states. Choose USPS (if available) if you must ship to a PO Box or us a friends mailing address or a family member mailing address.

      Free Shipping

           Free shipping only applies to ground shipping or flat rate, any other form of shipping will have an extra shipping change above the default ground-shipping rate. Some merchandise is marked with “Free Shipping” in GDWstore and/or our sub-stores. Any merchandise that is marked with “Free Shipping” the customer will not be charged for shipping anywhere in the lower 48 states. Free shipping does not apply to Canada, Alaska, Hawaii, or U.S. Territories. If the customer is returning the merchandise for a replacement of the same product then the customer will not pay the returning shipping cost to return the merchandise back to GDWstore or our affiliates and the new replacement will be shipped to the customer at no charge. (This is a onetime, on the first round shipping) If the merchandise is being exchange for a different product that also has free shipping then the customer will not pay the shipping charges. (This is a onetime, on the first round shipping) If the customer is returning the merchandise for a diffident product that does not have free shipping then the customer will be charge a shipping rate. Free shipping is applied to the product not that page, not the category, and not for all of the merchandise in GDWstore’s stores. Any other form of shipping, the merchandise, to the customer will incur an additional shipping charge. (Read, “Expedited or Speedy Delivery” below) The customer is responsible for any extra shipping cost when sending or returning merchandise, when the customer wants to use Speedy Delivery services or Expedited service.  

      Flat Rate

           On many small items, GDWstore or our affiliates may use the flat rate shipping service option  for shipments to anywhere in the lower 48 states. The four shipping carriers mentioned in this police all have some kind of a special package rate shipping service or option like USPS flat rate boxes. The flat rate only applies to outbound merchandise from GDWstore or our affiliates not for returns from the customer back to GDWstore or our affiliates. If the customer wants to return merchandise and wants to pay the special package rate shipping charge, this is the customer choose. This special package rate applies only to ground shipping. If the customer chooses to use Expedited or Speedy Delivery, read the section about “Expedited or Speedy Delivery,” special package rate do not apply in this cases. Please note that special package rate shipping cannot be used when shipping to Canada, Alaska, Hawaii, or US Territories. 

      Expedited or Speedy Delivery

           When choosing to use Expedited or Speedy Delivery option like (Next Day, 2nd Day, or 3 Day) from any of the four shipping services or carriers mentioned in this Policy, check with these shipping services or carriers to see if they deliver to the destination address. (Not all of these shippers cover the whole U.S.) Merchandise that is stated “Free Shipping” on the description page of that product; the free shipping only applies to ground shipments not air, overseas, expedited, or speedy delivery. If the customer prefers a different shipping method, than the ground free shipping option, then the free shipping amount will be subtracted from the total amount of the Expedited or Speedy Delivery service total rate cost. (Example: if the ground-shipping rate is $25.00 and the Expedited or Speedy Delivery rate is $50.00 then the customer will pay the extra $25.00. This example only applies to free shipping) For Expedited or Speedy Delivery all order most be in by 3 p.m. in the time zone of the customer’s location for Next Day, 2 Days, or 3 Day delivery options to apply. There is no deliveries on Saturdays, Sundays, or major holidays for some of the four carriers mentioned in this Policy. Check with the carrier first before using these services. Keep this in mind, before paying the extra charge for “Next Day, 2nd Day, or 3 Day” deliver service, any orders placed on Friday, Saturday or Sundays or over a major holiday may take longer than the desirable timeline. (Example: an order is placed on Friday at 3:01p.m. for overnight delivery; however, the carrier does not deliver on weekends you will not get the package overnight) GDWstore or our affiliates are not responsible for delivery delays caused by the shipping service or carriers. Actual delivery times are subject to changes at any time by the third-party service or carriers without any notice.

      Oversized/ Overweight Shipments

           Certain products require special handling, like oversized or items that weigh more than what the four carriers are willing to handle. Oversize heavier merchandise will be shipped through an Oversized Shippers, Freightliners, or Trucking Service. Which service or carrier that will be used is unknown until the time the merchandise is ready to be shipped. Then the information will be given to the customer by email. (If possible) The rate for these types of carriers will be higher and deliver time will take longer. The cost of shipping the merchandise, which carriers are used, will be determined at the time the package is ready for shipment. With the Oversized Shippers, Freightliners, or Trucking services, may only provide service to part of the nation, therefore more the one carrier maybe use to ship the customer’s merchandise. In the case where more than one shipping service or carries is used, tracking information may not be available. The Oversized Shippers, Freightliners, or Trucking Service’s do not ship to P.O. boxes in the lower 48 states. However, they will deliver to central location in Alaska, Hawaii, U.S. Territories, and to APO/FPO addresses. The customer will not be reimbursed for any shipping cost, which is needed to ship the merchandise to the customer or back to GDWstore or our affiliates.

      UNDELIVERABLES MERCHANDISE

           If the customer refused to accept the merchandise that the customer order, the customer will be charged a 20% handling fee for not accepting the package plus any returning shipping charges or fees, even if it was free shipping. In addition, shipping charges are not refundable on refused orders or any orders. Packages returned to GDWstore or our affiliates by the carrier for insufficient address, incorrect address, and inability to deliver, or for any other undeliverable reason that is not the fault of GDWstore or our affiliates, or the shipping service or carrier, the customer will be charge a handling fee, a restock fee and any shipping charges. Shipping charges are not refundable on orders returned by the shipping service or carrier requesting collect on delivery. (C O D’s) The customer will be charge for all shipping cost to and from GDWstore’s location or our affiliate’s locations. If undeliverable merchandise is returned and there is no contact from the customer or there is a request from the customer for a refund without accepting the merchandise there will be a 20% to30% restocking fee along with the 20% handling fee, plus any shipping charges, fees, or other charges that was needed for transporting the undeliverable merchandise.

      USPS Information and Shipping Rate

           United States Postal Service or known as USPS – is the oldest and most commonly used carrier in the United States. USPS is an independent agency and not part of the United States government. USPS is responsible for providing postal service to all address and P.O. Box’s in the United States and this includes the US Territories, which are Puerto Rico, US Virgin Islands, Guam Islands, Mariana Islands, and the Canal Zone. The heaviest weight that USPS will handle is 70lbs. per package. UPS, FedXe, or DHL will deliver anything over the 70lbs., in most cases. The ground delivery timeline is from 2-9 business days for shipments in the lower 48 states. However, ground service timeline is not a guaranteed that the package will be delivered in the 2-9 business days’ timeline. Appointment delivery by a certain date and/or time is not available, no deliveries to alternate location or address. In most case, they will provide tracking information. The core function of the USPS is to provide secure, reliable, affordable delivery of mail and packages to every address in America, its territories, and military installations worldwide. 
           If you need more information, about USPS you can find it at: https://www.usps.com/   OPERATING HOURS ARE:  Mon.-Fri. 8:30am - 5:00pm, Sat.- Sun.  Closed,  However there is Saturday mail delivery in most areas.
      Order Amount
      Shipping
      Order Amount
      Shipping
      Order Amount
      Shipping
      Order Amount
      $1.00 to $49.99
      $8.85
      $400.00 to $499.99
      $88.50
      $1050.00 to $1099.99
      $125.50
      $1550.00 to $1599.99
      $50.00 to $74.99
      $10.50
      $500.00 to $599.99
      $104.50
      $1100.00 to $1149.99
      $130.50
      $1600.00 to $1649.99
      $75.00 to $99.99
      $15.50
      $600.00 to $699.99
      $120.50
      $1150.00 to $1199.99
      $135.50
      $1650.00 to $1699.99
      $100.00 to $124.99
      $20.50
      $700.00 to $749.99
      $130.50
      $1200.00 to $1249.99
      $140.50
      $1700.00 to $1749.99
      $125.00 to $149.99
      $25.50
      $750.00 to $799.99
      $108.50
      $1250.00 to $1299.99
      $146.50
      $1750.00 to $1799.99
      $150.00 to $199.99
      $30.50
      $800.00 to $849.99
      $116.50
      $1300.00 to $1349.99
      $151.50
      $1800.00 to $1849.99
      $200.00 to $249.99
      $41.50
      $850.00 to $899.99
      $122.50
      $1350.00 to $1399.99
      $156.50
      $1850.00 to $1899.99
      $250.00 to $299.99
      $51.50
      $900.00 to $949.99
      $129.50
      $1400.00 to $1449.99
      $162.50
      $1900.00 to $1949.99
      $300.00 to $349.99
      $62.50
      $950.00 to $999.99
      $135.50
      $1450.00 to $1499.99
      $167.50
      $1950.00 to $1999.99
      $350.00 to $399.99
      $72.50
      $1000.00 to $1049.99
      $120.50
      $1500.00 to $1549.99
      $172.50
      $2000.00 and up

      UPS Information and Shipping Rates

            United Parcel Service or known as UPS – is the second olds deliver service in the United States and is a Global and domestic delivery service, which works with the USPS to deliver packages. UPS provide faster service along with insurance and detailed tracking. There is a wait time, up to two business days before getting tracking information from this carrier. Some packages UPS will only deliver to the receiver’s town or city then UPS will let USPS do the final address delivery. They do have Saturday deliveries. UPS will not deliver to PO boxes. The maximum weight that USP will handle is 100 - 150lbs. anything that is between 100 – 150 lbs. may or may not be transport by UPS. Anything over 150lbs. UPS will use an Oversized Shippers, Freightliners, or Trucking service. In most cases, ground shipments will take about, 2-7 business days. USP does have appointment deliveries for deliver day and/or time; they will deliver to alternate location or address. Packages weighing 10 lbs. or less, shipped through UPS, UPS may use the USPS to deliver the package to its final address destination. UPS does not include the pickup day, weekend, or holidays when calculating the time in transit. (Keep this in mind, if using the Expedited or Speedy Delivery) Allow two business days to receive tracking information via email. If you need more information, you can go to https://www.ups.com    OPERATING HOURS ARE:  Mon – Fri. 7:30am - 6:00pm, Sat. 9:00am - 3:00pm, Sun. Closed
      Delivery Time
      UPS Ground
      2 - 7 Business Days
      Delivery based on distance to destination
      UPS 3 Day Select
      3 Business Days
      Delivery by end of day
      UPS 2nd Day Air
      2 Business Days
      Delivery typically by end of day
      UPS Next Day Air
      Next Business Day
      Delivery typically by 10:30 a.m.
      UPS Ground Mail
      Order Amount
      Shipping
      Order Amount
      Shipping
      Order Amount
      Shipping
      Order Amount
      Shipping
      $1.00 to $49.99
      $8.85
      $400.00 to $499.99
      $88.50
      $1050.00 to $1099.99
      $125.50
      $1550.00 to $1599.99
      $177.50
      $50.00 to $74.99
      $10.50
      $500.00 to $599.99
      $104.50
      $1100.00 to $1149.99
      $130.50
      $1600.00 to $1649.99
      $183.50
      $75.00 to $99.99
      $15.50
      $600.00 to $699.99
      $120.50
      $1150.00 to $1199.99
      $135.50
      $1650.00 to $1699.99
      $188.50
      $100.00 to $124.99
      $20.50
      $700.00 to $749.99
      $130.50
      $1200.00 to $1249.99
      $140.50
      $1700.00 to $1749.99
      $193.50
      $125.00 to $149.99
      $25.50
      $750.00 to $799.99
      $108.50
      $1250.00 to $1299.99
      $146.50
      $1750.00 to $1799.99
      $198.50
      $150.00 to $199.99
      $30.50
      $800.00 to $849.99
      $116.50
      $1300.00 to $1349.99
      $151.50
      $1800.00 to $1849.99
      $204.50
      $200.00 to $249.99
      $41.50
      $850.00 to $899.99
      $122.50
      $1350.00 to $1399.99
      $156.50
      $1850.00 to $1899.99
      $209.50
      $250.00 to $299.99
      $51.50
      $900.00 to $949.99
      $129.50
      $1400.00 to $1449.99
      $162.50
      $1900.00 to $1949.99
      $214.50
      $300.00 to $349.99
      $62.50
      $950.00 to $999.99
      $135.50
      $1450.00 to $1499.99
      $167.50
      $1950.00 to $1999.99
      $219.50
      $350.00 to $399.99
      $72.50
      $1000.00 to $1049.99
      $120.50
      $1500.00 to $1549.99
      $172.50
      $2000.00 and up
      0.10%

      FedXe Information and Shipping Rates

           Federal Express or known as FedXe – is the fourth olds company and is a Global and domestic deliver service. FedXe delivers packages to over 200 countries and territories. FedXe work with the USPS to deliver packages, in some cases FedXe may only deliver to the receiver’s town, or city then FedXe will use USPS for the final address delivery. FedEx does offer appointment delivers for specific days and/or time. FedXe delivery timeline is 1–5 business days within the lower 48 states and 3–7 business days to Alaska and Hawaii. The maximum weight that FedXe will carrier is 70lbs. per package and anything over the 70lbs. FedXe will use an Oversized Shippers, Freightliner, or Trucking service for these packages. There is no delivers on Sunday or major Holidays. FedEx offer delivery to every address in the lower 48 states. Tracking information will be sent to the customer (if one is provided) which will give the status of the package that is being shipped. FedXe offers three delivery options for the customers convenience which is Regular delivery which is anytime within FedEx’s normal operating hours, Evening Home Delivery which is provide between the hours of 5:00pm-8:00pm Tuesday to Saturday, and Appointment Home Delivery which is between Tuesday–Saturday, from 9:00am-8:00pm. If you need more information, you can go to http://www.fedex.com/us/    OPERATING HOURS ARE:  Mon.– Fri. 7:30am – 9:00pm,   Sat. 8:00am – 6:00pm,   Sun. 12:00pm – 6:00pm
      Ground Mail
      (See Zone Chart Below)
      Zone
      1
      2
      3
      4
      5
      6
      7
      Miles
      0-150 miles
      151-300 Miles
      301-600 Miles
      601-1,000 Miles
      1,001-1,400 Miles
      1,401-1,800 Miles
      1,801-plus Miles
      1
      $7.25
      $7.92
      $8.14
      $8.50
      8.8
      8.91
      9.05
      2
      $8.00
      8.62
      9.31
      9.51
      9.92
      10.22
      10.51
      3
      $8.13
      8.99
      9.82
      10.12
      10.53
      10.89
      11.53
      4
      8.44
      9.29
      10.39
      10.86
      11.17
      11.7
      12.45
      5
      8.45
      9.38
      10.68
      11.17
      11.54
      12.14
      13.07
      6
      8.73
      9.64
      10.82
      11.39
      11.82
      12.45
      13.18
      7
      9.22
      9.88
      11
      11.75
      12.03
      12.78
      13.69
      8
      9.47
      10.13
      11.29
      11.98
      12.4
      13.17
      14.15
      9
      9.65
      10.37
      11.44
      12.07
      12.66
      13.72
      15.04
      10
      9.87
      10.41
      11.51
      12.41
      13.05
      14.52
      16.04
      11
      10.3
      10.72
      11.62
      12.49
      13.49
      15.74
      17.1
      12
      10.47
      11.06
      11.72
      12.67
      13.84
      16.37
      18.07
      13
      10.72
      11.43
      11.99
      13.03
      14.41
      17.54
      19.24
      14
      10.99
      11.63
      12
      13.22
      15.24
      18.63
      20.35
      15
      11.06
      11.88
      12.27
      13.83
      15.94
      19.2
      21.38
      16
      11.18
      12.11
      12.38
      13.92
      16.45
      20.01
      22.03
      17
      11.38
      12.48
      12.65
      14.45
      17.3
      21.24
      23.08
      18
      11.4
      12.65
      12.9
      15.01
      18
      21.68
      24.2
      19
      11.5
      12.92
      13.1
      15.45
      18.44
      22.37
      25.12
      20
      11.66
      13.15
      13.42
      16.22
      19.07
      23.2
      26.29
      21
      12.01
      13.67
      14.01
      16.4
      19.85
      24.08
      27.34
      22
      12.27
      13.92
      14.67
      17.16
      20.86
      24.96
      28.54
      23
      12.41
      14.3
      15.13
      17.83
      21.65
      25.8
      29.68
      24
      12.65
      14.63
      15.47
      18.23
      22.47
      26.43
      30.85
      25
      12.79
      14.93
      15.66
      18.75
      23.02
      27.52
      31.99

      Regular Delivery

      Home Delivery
      1–5 business days within the contiguous U.S.
      3–7 business days to and from Alaska and Hawaii (Check transit times)
      Service Days
      Tuesday–Saturday. Delivery is between 9 a.m. and 8 p.m. FedEx Ground picks up packages Monday–Friday.
      Delivery Area
      Available throughout all 50 states
      Exceptions
      FedEx Home Delivery cannot deliver to P.O. boxes. No hazardous materials
      Additional Information
      FedEx Date Certain Home Delivery, FedEx Evening Home Delivery, FedEx Appointment Home Delivery, and Saturday delivery are not available to all areas. Contact FedEx for more information.

       Evening Home Delivery

      Service Description
           This is a great option if delivery must be made in person and your recipient is not available during the day. Use it to specify delivery between 5 and 8 p.m. on the scheduled day of delivery.
      Delivery Times
      1–5 business days within the contiguous U.S.
      3–7 business days to and from Alaska and Hawaii
      Service Days
      Tuesday–Saturday, from 5 to 8 p.m.
      Delivery Area
      Available throughout all 50 states
      Additional Information
           You can request this convenient delivery option if you want FedEx to obtain and automatically send you proof of delivery. Not available in combination with FedEx Dated Certain Home Delivery or FedEx Appointment Home Delivery®. Include the recipient's phone number with area code and requested delivery date in your electronic data interchange (EDI) transmission. FedEx Evening Home Delivery and Saturday delivery are not available to all areas. Contact FedEx for more information.

      Appointment Home Delivery

      Service Descriptions
           If your recipient needs to arrange for delivery on a specific date and by a scheduled time, this is the perfect option. We will contact the recipient by phone in advance to schedule the delivery.
      Delivery Times
      1–5 business days within the contiguous U.S.
      3–7 business days to and from Alaska and Hawaii.
      Service Days
      Tuesday–Saturday, from 9 a.m. to 8 p.m.
      Delivery Area
      Available throughout all 50 states.
      Additional Information
           This convenient delivery option includes the Direct Signature Required option. You can also request the Adult Signature Required option if you want FedEx to obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). FedEx Appointment Home Delivery is not available in combination with FedEx Date Certain Home Delivery or FedEx Evening Home Delivery. Include the recipient's phone number with area code and requested delivery date in your electronic data interchange (EDI) transmission. FedEx Appointment Home Delivery and Saturday delivery are not available to all areas. Contact FedEx for more information.

      DHL Information and Shipping Rates

           DHL Express or known as DHL – is the third olds carrier and primarily is a Global shipping service however, DHL does do some domestic delivers in a few locations in the nation. DHL services over 200 countries and territories. If shipping within the U.S. with DHL domestic shipping, they offer fast, dependable deliveries and returns. DHL protection plane will coverage packages up to $100 in value per package, which will protect against lost, damage, stolen, or broken merchandise while the package is in transit. (If more coverage is needed it is an extra charge) DHL also work with the USPS to deliver packages, sometimes DHL will only deliver to the receiver’s town, or city. Then DHL will turn the package over to USPS for final delivery to the receiver’s address. DHL reserves the right to, re-weigh, and re-measured all packages to confirm that the calculation for that package is correct. DHL reserves these rights for two main reasons:  (1)- DHL does mostly Global shipping in which weight is a critical factor for air shipments going oversea, and (2)- Because DHL is mostly an Global carrier they also reserve the right to open and inspect packages without notice for safety, security, customs, or other regulatory reasons. DHL will not deliver to PO boxes. The maximum weight that DHL will handle is 150lbs. anything over the 150lbs. DHL will use an Oversized Shippers, Freightliners, or Trucking service. This carrier will deliver to central receiving area in Alaska, Hawaii, US Territories, and APO/FPO addresses however; the package must have a U.S. zip code. DHL may deliver to the receiver’s address that is provided but not necessarily to the named receiver personally. If a delivery was missed, the receiver will be offered alternative delivery options such as redeliver to the same address,  delivery on another day, no signature required delivery, have the package delivered to another location, or picked-up at a DHL area location. If you need more information, you can go to http://www.dhl-usa.com/     OPERATING HOURS ARE:   Mon. – Fri. 8:00am – 9:00pm (ET) Sat. – Sun. Closed
      Ground Mail   
      (See Zone Chart Below)
      WEIGHT
      (KG)
      ZONE 1
      ZONE 2
      ZONE 3
      ZONE 4
      ZONE 5
      ZONE 6
      ZONE 7
      ZONE 8
      ZONE 9
      ZONE 10
      0.5
      $14
      $19
      $20
      $25
      $26
      $27
      $28
      $30
      $33
      $35
      1.0
      $16
      $21
      $22
      $29
      $30
      $31
      $32
      $36
      $41
      $44
      1.5
      $18
      $24
      $25
      $33
      $34
      $35
      $36
      $42
      $49
      $54
      2.0
      $20
      $26
      $28
      $36
      $38
      $39
      $40
      $47
      $57
      $64
      2.5
      $22
      $28
      $31
      $40
      $42
      $43
      $43
      $53
      $65
      $74
      3.0
      $24
      $30
      $33
      $44
      $46
      $47
      $47
      $59
      $72
      $82
      3.5
      $26
      $32
      $35
      $47
      $49
      $50
      $51
      $64
      $78
      $90
      4.0
      $28
      $34
      $38
      $50
      $53
      $54
      $55
      $70
      $85
      $98
      4.5
      $30
      $36
      $40
      $53
      $56
      $58
      $58
      $75
      $92
      $106
      5.0
      $32
      $38
      $42
      $56
      $59
      $62
      $62
      $80
      99
      $114

       

      Delivery Timeline
      Shipping Options
      Delivery Lead Time
      Domestic and International Shipping
      Domestic – GROUND: 3-8 days
      Economy, Standard Ground, Express shipping
      Domestic – EXPEDITED: 2-5 days
      Integrated Shipment Tracking
      Domestic – EXPEDITED MAX: 2-3 days
      COD not available
      Domestic – Express: 1Day

      Weight / Size Limits

      Weight
      Ground: 1 - 25 lbs.       Expedited: 1 – 15 lbs.
      Dimensions
      Length 27”max. Height 17”max. Width 17”max. Length + Girth ≤ 50"

      FedXe Zone Chart

      This is the zone map for FedXe. FedXe main corporate office is in Tennessee. This does not mean that your shipment is coming from Tennessee. This information for FedXe can give you an ideal on cost for weight and distance of the shipment.

       

      DHL Zone Chart

      This is the zone map for DHL. DHL main corporate office is in California. This does not mean that your shipment is coming from California. This information for DHL can give you an ideal on cost for weight and distance of the shipment.

       

       

      How to Measure Package

      (1)  Double the width and height measurements
      (2)  Multiply the width by 2, and multiply the height by 2
      (3)  Add the width and the height together (W + H = Girth)
      (4)  Do not double the length measurement

      For example, if you have a box with a length of 12”  (30.5 cm), a width of 4”  (10 cm), and a height of 6” (15.25 cm), you would only need to double the width and height:

      (A)  Doubled width: 4” x 2” = 8”
      (B)  Doubled height: 6” x 2” = 12”
      (C)  Add width + height = Girth or 8” + 12” = 20”
       
      Last Update June 14, 2017